SERVICE BOOKING
What is Service Booking? A request from the
customer to book their vehicle for servicing Captures booking date, time, and
service requirements Can be created from customer walk-in, phone call, or
email How to Access: Go to Electric Vehicle → Service → Workshop → Service
Booking Key Fields:
Vehicle / Branch: Select vehicle and branch for the
booking Booking Date & Time: Enter the appointment date and time Repair Type
/ Service / Duration: Select repair type, service, and estimated
duration Customer Voice / Source: Record customer concerns and booking source
NAVIGATION:
Electric Vehicle → Service → Workshop → Service
Booking
CLICK ON NEW
FILL THE COUSTOMER AND BOOKING DETAIL IN GENERAL TAB
SAVE THE DOCUMENT TO CREATE BOOKING