Reach KM cannot be smaller than or equals to Start KM

Reach KM cannot be smaller than or equals to Start KM


Reach KM Cannot Be Smaller Than or Equal to Start KM

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Validation Message

While updating KM details, the system may display the following message:

Reach KM cannot be smaller than or equal to Start KM

This validation prevents incorrect KM readings from being saved.

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What are Start KM and Reach KM?

Start KM

Start KM is the odometer reading recorded when the journey begins.

Reach KM

Reach KM is the odometer reading recorded when the destination is reached.

Since the vehicle travels during the journey, the Reach KM should always be greater than the Start KM.


Why Does This Validation Appear?

The validation appears when:

Reach KM is less than Start KM.

Reach KM is equal to Start KM.

Incorrect KM readings have been entered.

The readings have been entered in the wrong field.

The system expects the vehicle to cover some distance during the trip. Therefore, Reach KM must always be greater than Start KM.


Example of Invalid Entry

Example 1

Start KM = 1000

Reach KM = 900

Result

Reach KM cannot be smaller than or equal to Start KM


Example 2

Start KM = 1000

Reach KM = 1000

Result

Reach KM cannot be smaller than or equal to Start KM

The record cannot be saved.


Example of Valid Entry

Correct Example

Start KM = 1000

Reach KM = 1050

Result

✅ Record Saved Successfully

✅ Validation Removed



Important Note

This validation is part of the Complaint & Concern Management (CCM) Process for RSA and ensures that KM readings are recorded in the correct sequence.

📌 For complete RSA process details, please refer to:

SOP – Complaint & Concern Management (CCM) Process for RSA

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✅ Once Start KM is entered before Reach KM, the "Please Enter Start KM First Before Reach KM" validation message will no longer appear.



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