OVERVIEW: EV Quotes
EV Quotes process records the interest of a customer in one or more models. Enquiry for models is obtained by various sources such as reference, telephone, e-mail, SMS. An enquiry process captures the basic information of the customer such as name, address, age group, mobile, e-mail id etc. Enquiries are generated with open status and remain so unless a booking has been created for that Enquiry or it has been marked as ‘Drop Out’. Using the enquiry process, the user can do follow-ups and record further interactions with customers.
PROCESS FLOW
To access enquiry process:
·
In the Excellon 5.5 application, go to Electric Vehicle module → Vehicles→ Sales→ EV Quotes

Field | Description |
Lead/Prospect | Select the lead/prospect to be quoted. |
Branch | Select Branch to create quotation. |
Contact | Search the contact |
Transaction Type | Select the type of transaction |
Current Two-Wheeler | Enter the name of current two-wheeler owned |
Contact | Search the contact |
First Name | Enter the First name of customer. |
Middle Name | Enter the last name of customer. |
Last Name | Enter the last name of customer. |
Gender | Select the name of insurance provider. |
POS | Select the Point of Sales |
Date of Birth | Enter the date of birth |
GST Number | Enter the GST number |
Customer GSTIN | Enter the GSTIN |
Salesperson | Select the salesperson |
Source | Enter the source of information |
Campaign | Select the name of a campaign |
Discount Voucher | Select the zip code. |
Coupon Number | Select the riding preference of the customer. |
Model | Select the model |
Model Name | Select the name of a model |
Color | Select the Color of model |
Qty | Enter the quantity |
Rate | Rate the communication |
E-Vehicle Type | Enter the type of E-vehicle |
Discount | Enter the amount of discount. |
Delivery date | Enter the delivery date |
CGST % | CGST percentage |
CGST | CGST Amount |
SGST % | SGST percentage |
SGST | SGST Amount |
FAME II Subsidy | FAME II Subsidy |
Amount | Total amount to be Paid |
The logic for follow up activity are as follows:
There will be four follow up activity user can take based on customer interaction. Per requirement user can change the activity date.
1.
By default, First Follow Up activity will happen after 3 days of enquiry creation.
2.
Second Follow Up activity will happen after 6 days of last follow up taken.
3.
Third Follow Up activity will happen after 6 days of last follow up taken.
4.
Fourth Follow Up activity can be set by user as per customer convenience.
Filter’s Description
Close
: Can create the Sale Order from this option
Close
: Can close the tab from this option
Filter View
: User can view the applied filter at the bottom left corner of the window
Filter Editor: User can customize the filter according to the user’s needs. He can right click on the desired filter to edit the parameters according to his requirements. He can also filter according to the desired number range, logical functions etc.